FAQs
HOW LONG DOES AN ORDER TAKE TO ARRIVE?
U.S ORDERS WITH FREE SHIPPING:
Requires 5-7 business days for your order to be delivered. You can check your tracking number for updates or email us.
U.S ORDERS WITH EXPRESS SHIPPING:
Your order is a priority and will arrive within 1-3 business days.
INTERNATIONAL ORDERS:
Please allow 7-15 business days for delivery.
HOW CAN I TRACK MY ORDER?
Once you place your order online, you will be able to see the details of the purchase through the email you provided us.
Once your order is placed, you will be provided with details on processing as well as a tracking number. All are accessible through the email you've provided us.
CAN I CANCEL OR RETURN MY ORDER?
We do not currently offer returns or refunds. We do offer exchanges for different sizes and defective hoodies.
You can request an exchange by emailing support @emorenity.collection@gmail.com
Unfortunately we do not currently offer returns or refunds. We do offer exchanges for different sizes. If you are doing an exchange we ask that it is requested ASAP.
You can request an exchange by emailing emorenity.collection@gmail.com